How to Fix the Infamous "Something Went Wrong" Error in NHL 23

As an obsessed NHL gamer, there‘s nothing worse than getting hyped to dive into the latest title only to be hit with the dreaded "Something went wrong" error, locking you out from the game you just couldn‘t wait to play. I feel your pain and frustration all too well!

This extremely unhelpful and vague error message is definitely an EPIC FAIL on EA‘s part. But not to worry – your gaming guru friend is here to help you troubleshoot this annoying issue and get you back on the ice crushing one-timers in no time.

In this detailed guide, I’ll be providing everything you need to know to squash this bug and salvation for any gamers currently pulling their hair out over this error screen of doom ruining the NHL 23 experience.

Ready to finally beat this boss and start owning NHL 23? Let‘s do it!

Why "Something Went Wrong" Happens in NHL 23

Seeing the "something went wrong" pop up means NHL 23 has failed to connect and communicate properly with EA‘s online servers and services. Without access to EA‘s servers, you can‘t get past this jarring error message to log into your EA account, connect online, or even play the game in any form.

According to extensive complaints across social media, gaming forums and EA‘s own Help account, these connectivity issues stem from outages or problems on EA‘s end. EA has confirmed server disruptions through tweets like this:

"Something‘s up with our online services, but we‘re on it. In the meantime, you might not be able to connect to online modes, buy games, or log in to your account."

Translation: "Our servers are down and it‘s our bad, not yours!"

These EA server struggles are preventing NHL 23 from performing crucial online functions, hence the very unhelpful "something went wrong" message. Based on past experience with these errors, chances are EA is dealing with some type of server overload or technical failure on their end.

But never fear – while we can‘t control EA‘s janky servers, we can take steps on our end to work around this issue and get you back in the game.

How to Finally Fix the "Something Went Wrong" Error

The most effective solution is to manually sign in to your EA account through their website. This forces a reconnection which should resolve any server communication failures.

Here is a step-by-step guide to defeating the error:

First, pull up EA‘s website at www.ea.com on another device like your phone, tablet or PC. You‘ll need to sign in here to sync everything up.

Tap or click the profile icon in the top right and choose "Sign In". Make sure to use the same account you play NHL 23 with.

Step 3: Choose Your Platform

Next, select the platform you use for NHL 23. This includes PlayStation Network, Xbox Live, Steam, Nintendo and more.

Match it to whichever one you play NHL 23 on – PS4, PS5, Xbox One, Xbox Series X|S etc. This is KEY to make sure everything syncs up properly.

Step 4: Accept Those Annoying Terms and Conditions

Ugh, the dreaded Terms and Conditions. Just scroll to the bottom and accept them to move forward.

Step 5: Restart NHL 23 and Enjoy Success!

Lastly, fire up your console or PC and relaunch NHL 23. With any luck, you‘ll be past the error and back laying the smackdown in no time!

Signing in online essentially forces your account to re-sync with EA‘s services which should resolve any issues NHL 23 was having connecting.

Troubleshooting If the Error Persists

Sometimes this error can be stubborn so don‘t panic if it doesn‘t disappear immediately after signing in online. Here are some other troubleshooting tips if it‘s still sticking around:

Power cycle your console/PC and router – turn them off and unplug for 60 seconds. This can clear any cached connection issues.
Check Downdetector and EA Help forums to see if others are reporting the servers are still having widespread problems. Might just need to wait it out.
Uninstall and reinstall NHL 23 to refresh everything. You won‘t lose progress.
Forward the required ports on your router if on console. Google your router model for instructions. This opens your connection.
Contact EA Help and see if they have any other guidance for your platform. They might be able to reset something on their end.
Perform a connection test on your console/PC to make sure your overall internet is stable.
As a last resort, you can try using a different internet connection like tethering to your phone or a different router.

I‘d recommend trying each of these steps one-by-one until you finally get through.

Why Does This Keep Happening?!

If you‘re anything like me, you‘re probably banging your head against the wall wondering why this keeps happening every time you fire up the latest NHL title.

Sadly, server and connection issues have become an annoying trend with many EA launches over the years. Some of the reasons the experts cite:

Sheer server overload – too many hyped up gamers like us trying to play at once overloads the capacity.
DDoS attacks – malicious actors intentionally trying to bring servers down.
Technical failures – glitches, bugs, configuration issues on their end.
Maintenance – necessary downtime for upgrades and fixes.

No matter the cause, it‘s still super frustrating when we just want to play! All we can really do is keep reporting issues and hope EA beefs up their infrastructure.

To put things in perspective, here are a few other notorious times EA server troubles prevented fans from playing:

The Sims 4 launch in 2014
Mass Effect Andromeda release in 2017
Anthem‘s demo in 2019
FIFA 20 launch in 2019
Madden NFL 21 and FIFA 21 launches in 2020

And the list goes on. Point is, these problems are nothing new for EA. But now you‘re armed with the knowledge to troubleshoot and work through it!

In Conclusion…

Server issues blocking you from enjoying the latest NHL game is truly an EPIC FAIL moment. But now you‘re equipped with all the tips and tricks to squash this error and get back to dominating the ice.

The key steps again:

Sign into your EA account on their website
Make sure to choose your platform
Accept those terms
Relaunch NHL 23
Further troubleshooting if needed

Hopefully this guide saves you from pulling your hair out any further over the "something went wrong" error. As your fellow passionate gamer, I wish you the best of luck getting back in the game! Let me know if you run into any other issues – we got this!